Forum Discussion

gympiemeals's avatar
2 years ago

Returned superannuation payment for one of six employees

Dear MYOB I received a returned super payment for one of six employees.  I received this directly into our bank account via the superannuation company.  I then receipted it back through superannuati...
  • Tracey_H's avatar
    2 years ago

    Hi gympiemeals 

     

    Thanks for your post. Once you have reversed the Pay super transaction you need to update the employee's super details then reprocess the super payment.

     

    For the returned super contribution you would reprocess the payment in Pay Superannuation. This will repay the contribution using the updated details.

     

    For the successfully paid contributions you would record a Pay liabilities transaction. This updates the accounts without repaying the contributions.

     

    The Help Article, Reversing and reprocessing super payments, has detailed instructions for both steps in this process.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.