Returned superannuation payment for one of six employees
- 2 years ago
Hi gympiemeals
Thanks for your post. Once you have reversed the Pay super transaction you need to update the employee's super details then reprocess the super payment.
For the returned super contribution you would reprocess the payment in Pay Superannuation. This will repay the contribution using the updated details.
For the successfully paid contributions you would record a Pay liabilities transaction. This updates the accounts without repaying the contributions.
The Help Article, Reversing and reprocessing super payments, has detailed instructions for both steps in this process.
Please let me know if you need further help.
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