Forum Discussion
Can you explain why i can't change the amount under standard pay for salary sacrifice? Have i missed a step somewhere it still says <calcutaled>
Hi Rospo1593,
The calculation basis for your salary sacrifice should be set to "User - Entered Amount per Pay Period" as advised in your other post here. Since you've mentioned that it's already set up correctly, but you still can't enter the amount in the standard pay window, it’s best to reach out to our support directly for further assistance. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Regards,
Shella
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