Fiona-dcbs
5 months agoExperienced Cover User
SEND PAYROLL INFORMATION TO THE ATO ERROR
Can anyone help me please. I am trying to post an employee termination via myob accountright plus and keep coming up with this error message
Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 4b0a310d-a4d3-41a8-9ce2-2a22ebb830b7.
Why??????
This also stopping me from lodging this staff members Finalisation...........
Hi Fiona-dcbs ,
Thank you for your detailed post and screenshot. To troubleshoot, I recommend clearing your AccountRight cache to prevent software discrepancies. Additionally, clear your browser's cache and history, or try logging in from a different browser.
Please let me know if this resolves the issue for you.
Regards,
Earl