I have created and entered correct data to pay run 01/01/2024 to 31/01/2024. MYOB pay slips were generated with correct amount.
Today I've just noticed the Gross Payment was $0 but with correct PAYG Withholding amount on STP Reporting to ATO.
Please advise how to fix it or it's MYOB reporting system faulty.
Thank you vey much.
Hi SapporoNiseko,
Thank you for your post and I apologise for the delay in responding.
Typically, the STP report line items display as zero if the report treats the pay run as an update event. This usually happens when the pay date is earlier than the date the pay run was recorded. The STP report will automatically categorize the pay run as an update event in such cases. However, if all other reports show accurate values, you won't have any issues with your data.
If you require further assistance, don't hesitate to expand your question.
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Thanks,
Genreve
