Forum Discussion

Sam_L's avatar
Sam_L
Trusted Cover User
6 months ago

Single Touch Payroll (STP) lodgement delays to ATO

Although MYOB is now saying STP lodgements to the ATO has been resolved after a problem, my payruns lodged this afternoon haven't been received by the ATO.   Is anyone else still having issues with...
  • Shella_A's avatar
    Shella_A
    6 months ago

    Hi Sam_L and office77,

     

    I appreciate your reaching out. I understand you're worried about the Single Touch Payroll (STP) lodgements delay with the ATO. We recently had an issue with STP lodgements, and we're glad to inform you that our team has resolved it, and lodgements are now successfully being sent to the ATO. However, because of the backlog, it might take some time for all lodged payruns to be processed and received by the ATO. You can check the latest status here. If the payruns you lodged this afternoon haven't been received by the ATO yet, it's likely because of this delay. Therefore, there's no need to worry; they should be accepted at the payroll center soon.

     

    Feel free to post again anytime you require further assistance. 

     

     

    Kind regards,

    Shella

office77's avatar
office77
6 months ago

Hi

i am experiencing same issue..

 

  • Shella_A's avatar
    Shella_A
    MYOB Staff
    6 months ago

    Hi Sam_L and office77,

     

    I appreciate your reaching out. I understand you're worried about the Single Touch Payroll (STP) lodgements delay with the ATO. We recently had an issue with STP lodgements, and we're glad to inform you that our team has resolved it, and lodgements are now successfully being sent to the ATO. However, because of the backlog, it might take some time for all lodged payruns to be processed and received by the ATO. You can check the latest status here. If the payruns you lodged this afternoon haven't been received by the ATO yet, it's likely because of this delay. Therefore, there's no need to worry; they should be accepted at the payroll center soon.

     

    Feel free to post again anytime you require further assistance. 

     

     

    Kind regards,

    Shella

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.