Hi Veena,
Nice work double-checking all your details, always good to rule that out first. To confirm the exact registered fund name for the current SPIN/USI, search MYOB’s Super Fund list and select the name shown for that identifier. Avoid manually entering a different fund name. If the current SPIN/USI isn’t listed, please see these helpful articles for detailed guidance: Check super fund and employee details / Super Fund Lookup
You can also reach out to our support team for more help. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl