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M_kear's avatar
M_kear
Contributing Cover User
2 years ago

STP - EOFY Update event error

I am trying to send an "Update Event" but keep getting an error "You must specify a category" so it's stopping the update going through. I've checked every single pay item linked to all of the staff...
  • Jo62's avatar
    Jo62
    2 years ago

    Do you use categories (not payroll categories) for tracking?

    We do and it seems that message relates to that.

    I turned off category tracking in Setup-System and its worked.  

    I found this in FAQs relating to creating Bills

     

    "If you use categories in AccountRight, there's a preference you can turn on which requires a category to be selected for every transaction.

    Until we implement category functionality in the web browser version of AccountRight, if you're seeing this message in the browser you'll need to record the transaction in your desktop AccountRight software."

     

    Somehow its affected payroll even though i couldnt find a transaction without a category.

    Worth a try

     
     
     
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi All

 

Thanks for letting us know about this. It's good to hear that it has been resolved. Please feel free to post again if you have further queries.

 

Best regards,

Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi KatCT 

       

      Thanks for your post and Welcome to MYOB Community Forum.

       

      I have checked the link that you provided. If after changing the ATO Reporting Category to Gross Payments then processed a $0 dollar pay, but still the figures don't add up to the employees gross. Please check if the payroll category is a PAYG exempted. To do this, go to Payroll > Payroll Categories > Wages > Click the wages name > Click Exempt > Check if PAYG is ticked > To remove an exemption, untick the checkbox. If unsure if the payroll category should PAYG exempted, please check with your accountant or financial advisor. 

       

      After changes has been made, please process an update event or $0 pay run to update the figures. 

       

      Please let me know how it goes.

       

      Best regards,

      Doreen

      • KatCT's avatar
        KatCT
        Experienced User
        2 years ago

        Thanks Doreen_P I am checking with our Accountant in regards to the category, will let you know.

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