STP filing Issue
Hi Myob Team, We are facing an issue as the STP records show there are two records for monthly payroll 12/2025 while the pay run record only shows one line The filed record aligns with ...
Forum Discussion
Hi CharterhouseC,
That’s a good one to be cautious with. If the pay run record and the filed record both line up correctly, I wouldn’t suggest lodging another December record just to try to fix what you’re seeing in the STP view, as that could create duplication. A good next step is to check your Payroll Register, Payroll Activity, and YTD Verification Report to confirm the figures are correct there as well. If reports don't line up, you can remove the duplicate pay transaction by following these steps:
- Go to Banking > Find Transactions.
- Locate and delete the incorrect duplicate pay.
If you’d like to refresh what’s been reported without creating another pay run, you can also send an update event. That won’t create a new pay, but it can refresh the year-to-date figures already reported. If it’s still showing as a duplicate STP record after those checks, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look at that reporting entry with you.
Cheers,
Doreen
