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CharterhouseC's avatar
CharterhouseC
Member
7 days ago

STP filing Issue

Hi Myob Team,   We are facing an issue as the STP records show there are two records for monthly payroll 12/2025 while the pay run record only shows one line The filed record aligns with ...
CharterhouseC's avatar
CharterhouseC
Member
6 days ago

Hi Doreen,

 

Thanks for your help and I have checked the payroll summary for that month, it seems the correct one has been filed and the summary only shows one record's figure in the account.

 

I have also sent an updated event but the record in the first conversation still there, is there any method we could delete the record? As it is not in the payrun section nor in the bank statement. Client is a bit hurry to make sure the tax status is ready for their employees, thanks for your help.

 

Best regards,

Charterhouse 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    6 days ago

    Hi CharterhouseC,

     

    I understand you’d like your STP reports to be clear and avoid any pay runs causing confusion. However, the “Not sent” record and any pay runs already submitted through STP can’t be removed. The main thing is to check that your Payroll Activity Register and YTD reports match. If they do, your payroll data is correct.

     

    Cheers,

    Princess

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