Hello - I am trying to finalise my STP2 for a client, and their STP YTD verification is very incorrect - everything is mapped correctly, and all payruns have been finalised.
I had a lot of trouble with STP connection for the 2022 year, and they ensured me that it had been fixed. I have sent an updated event to see if that would correct, but it hasn't...
Thanks for your help
Hi Sophie91
Thank you for your post.
I understand that you are having an issue when you are finalizing your STP. specifically on your YTD verification report. To furtherly assist you with this can you please send me the PDF expanded report for your payroll activity so I can investigate and look into this for you? You will need to open your file on a web browser to be able to get your PDF expanded report. When you are on the browser click on Reporting>>Reports>>Payroll>>Payroll Activity>>Click on Expand all>>Click on Export>>And choose PDF.
I will look forward to your reply. I'm happy to assist you further.
Kind Regards,
Cel
