Forum Discussion

JacintaGT's avatar
JacintaGT
Experienced User
2 years ago

STP finalisation failed

I can't finalise 2022-23 STP for one employee set up in MYOB Accountright.  I keep getting an error stating "The State entered in this employee's address is either blank or in the wrong format." Ther...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, JacintaGT 

 

Sorry for the delay in response.

 

Since the state is in capital and there are no special characters in the address, kindly remove the address entered for this employee and then enter a different address. It can be the same with other employees who are not affected by the error message. Make sure to select from the dropdown when filling out the fields.

 

Please let us know if you require any further assistance with this. We are happy to assist.

 

Best regards,

Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.