STP finalisation not acknowledged by ATO
I've received through my BAS Agent portal notification that one of my MYOB ARLive client's STP has not been finalised as of today - 10th Aug. I finalised it on the 5th of July and I've attached...
Forum Discussion
Hi carolineh,
Thank you for your post.
If there is a 'tick' showing in the Final indicator column, this tells us the finalisation has been sent from the software. In these cases, we would advise speaking with the ATO to check what could be the cause for the delay in them receiving it.
Additionally, if you open the 'Reports' tab, can you see any finalisation reports sent with a 'Rejected' or 'Accepted with errors' status?
