Forum Discussion

kha's avatar
kha
Contributing Cover User
8 months ago

STP Prefill payroll figures

When lodging the IAS for NOV, the preloaded payroll figures with the ATO do not match the STP reported and the MYOB reports,

 

The myob payroll reports and the STP reports that have been accepted by the ato are correct however the preloaded figure is out .

 

I have looked at each pay period individually and cannot find the issue. How can it possibly be different?

 

Note- There were no amendments done to these pay role periods.

3 Replies

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi kha

     

    Thanks for your post. 

     

    We're sorry to hear that you've encountered un match figures on your payroll reports. There are some reasons why payroll figures from the ATO and MYOB STP Reports un match. In this case, we recommend trying to compare the Payroll Activity and the Payroll Register report on your payroll and see if we can match the figures from there. Also doing a zero dollar pay run before matching those two reports would be highly recommended.

     

    Do let us know how it goes. 

     

     

    Cheers,

    Shella

    • Shella_A's avatar
      Shella_A
      MYOB Moderator

      Hi kha

       

      Hope this messages finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.

       

       

      Cheers,

      Shella

      • Shella_A's avatar
        Shella_A
        MYOB Moderator

        Hi kha

         

        Hope you are doing well. Please be informed that we are now closing this thread. Feel free to start a new post in the future if you encounter any further issues. We're always delighted to assist you.

         

         

        Cheers,

        Shella