Forum Discussion

dieseldigit's avatar
dieseldigit
Experienced User
2 years ago

STP Report

I use the desktop software opposed to the website software...

 

Everytime I process our weekly Payroll the system moves me over to the Website software to obtain a downloadable copy of the STP Reporting, the problem is I have to log in with an Authentication code all over again every week even after I have ticked the box to accept for the next 30 days - both systems should be aligned to save the continued requested for Authenitcation Codes, is this possible?

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, dieseldigit

     

    Thanks for your post.

     

    Due to the number of posts regarding security, we decided to improve the new security functionality. Selecting "Trust this device for 30 days", you may still be prompted more frequently if additional authentication is required. For more information regarding this, you may check our Community Forum post: Update -Improved Security- 2FA changes.

     

    Please let us know if you require any further assistance with this.

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, dieseldigit

     

    We are closing this case. Please feel free to start a new post in the future if you encounter any further issues. We are delighted to assist you.

     

    Best regards,

    Doreen