In order to reconcile payroll to the STP YTD verification report I needed to perform an update event.
This results in a zero payrun being produced. The problem is that zero payslips also are created and appear in the emails pending to be sent.
The only way I could find to clear them was to click on each of the pays and change then to already sent. Is there another way to resolve this or could MYOB not create payslips for an update event?
Hi John21,
Thank you for your post.
We really appreciate your patience with this. Currently, once you process an update event, zero pay will be sent automatically to your employees if their way of getting pay slip is set to be emailed. Another option that we can do to prevent sending it automatically is to set the default pay slip delivery option to be printed before creating an update even then bring it back to be emailed after.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
