STP
We posted a Xmas bonus thru STP without the correct ATO category. The payroll was accepted by the ATO but does not show the bonus. How can we adjust at the ATO end without changing the MYOB payro...
Forum Discussion
Thank you for that info. Can I ask if an update event requires us to change amounts? You are correct that the Bonus category was not set up correctly but has since been done.
We have processed another 2 pays since the original error. I have not done an update event before and unsure of the process.
I have attempted to make changes to payroll errors in the past with bad results. So, just want to make sure we get this right. The Update Payroll instructions do not seem to apply to our version of MYOB essentials.
Appreciate your help.
Regards
Perry
Hi Rum,
Thanks for the response.
If the pay category has been altered, sending an update event will just correct the values based on the corrected pay category. If the values of the bonuses are all correct you won't need to change any amounts.
Let us know if you require any other assistance.
Thanks,
Genreve
Hi Genreve
The Bonus category has been inluded in the STP and an update event lodged.
Unfortunately, nothing has changed at the ATO end. Still $1000 difference between MYOB and STP records at ATO.
Any other thoughts?
Thank you
Hi Rum,
Thanks for the response and the added information.
In my understanding, the update event should correct all data if the category has been set correctly. I recommend checking if the bonus category is set as tax-exempt. If it is not tax-exempt and the issue persists, feel free to let us know. Also, I granted your email address the ability to send private messages in case you need to share any sensitive information.
Let us know if you require further help.
Thanks,
GenreveHi Genreve
I do not know any other way to contact you other than this so cannot directly email. Your emails are all noreply.
I have again tried to lodge an update event but nothing changed.
I have applied the Bonus as ATO category Salary & Wages and also as bonus & Commissions.
I have applied it at an hourly rate and as salary. I do not see any option to to apply tax exempt income.
I have attempted to follow MYOB instructions to ensure the Payroll Category (pay Item) is set up correctly but instructions seem to be for accountright rather than essentials.
Thank you
