LilyUltimate
7 months agoExperienced User
STP
HI Team Hoping you can help. Previously I was able to approve payroll run without going thru STP, I could do STP update at a later date. A Message used to come up saying something like "would you ...
- 7 months ago
Hi LilyUltimate,
Sounds like things have changed a little since you last ran payroll. That message you're seeing "Validating payroll information for STP failed" is actually a common one, and it usually means a bit of info in the background that needs a quick tidy-up.
It's really similar to what's explained in this post here: Payroll Error Message - Validating Payroll Information for STP Failed | MYOB Community. Give it a go and see if it does the trick.
Regards,
Sai