STP
HI Team
Hoping you can help.
Previously I was able to approve payroll run without going thru STP, I could do STP update at a later date. A Message used to come up saying something like "would you like to approve run and update later" Now I am getting the below error message, do I need to set something up in the background so that this message does not appear.
thanks
Hi LilyUltimate,
Sounds like things have changed a little since you last ran payroll. That message you're seeing "Validating payroll information for STP failed" is actually a common one, and it usually means a bit of info in the background that needs a quick tidy-up.
It's really similar to what's explained in this post here: Payroll Error Message - Validating Payroll Information for STP Failed | MYOB Community. Give it a go and see if it does the trick.
Regards,
Sai