Hi Mel
problem has been rectified, had our accountants on the job, they had no idea, but when we went into a new month the overtime is calculating correctly again, seemed to be only September that had the hiccup.
Thanks for your help.
Wendy
Hi wimmey,
That does sound strange, are you able to provide me with some additional details:
- A screenshot of the Superannuation Category set up.
- A screenshot of an example where the superannuation is calulating incorrectly.
- Please go to Card file > Employee cards > Payroll details > Pay history > Select the month in question > Please take a screenshot of the figures.
- Could you please record a test payrun (you do not have to record it) set the payment date in a new month, please check if it is still calculating on overtime.
Hi Mel
problem has been rectified, had our accountants on the job, they had no idea, but when we went into a new month the overtime is calculating correctly again, seemed to be only September that had the hiccup.
Thanks for your help.
Wendy
