Forum Discussion

TH-RC's avatar
TH-RC
Contributing User
1 year ago

Super payments processed by MYOB clearinghouse, taken from bank, not received by employee

Hello   I have received notification from an employee that they have not received a number of superannuation payments. I have followed up at our end and confirmed that the super was processed and d...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi there TH-RC,

 

I've checked your account on our end and saw the support case you've submitted. I then reached out to the Pay Super team, and they informed me that one from the team will look into it, and you should hear back from them soon.

 

Best regards,

Doreen

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