Hello
Did our first pay run last week using the MYOB Pay Superannuation process.
Has been 7 days and manage payments showing status 'processing payment'.
Whats the time period everyone is experiencing for super to end up in employees accounts?
Dont want to submit current pay again until last weeks clears.
Hi ShaneMc,
Great question! You’re definitely not the only one keeping an eye on that Processing payment status. If the payment was authorised on payday before the 4pm AET cut-off, the usual timeline is 3–5 business days through the clearing house, then up to 3 business days for the fund to pop it into the employee’s account. So the benefit of getting it authorised on or close to payday is that it gives the payment the best chance to stay inside that 7 business day sweet spot. You can find more info about super payment timeline via this Community Forum post.
Cheers,
Doreen
