Superannuation - phone code needed
Hi, I am trying to make a "Pay Super" payment, and I have received a message when I try to authorise the payment that my phone number has not been verified (to receive the code) and I should check th...
Forum Discussion
Hi CathSGM,
Thanks for your post. The code to verify should be sent to the mobile number used when setting up Pay Super, if you're not receiving this code can you please send me a private message with the below details so I can take a look into this:
- Serial number
- Your full name and email address
- Mobile number listed for the application
- File name
- Full name and email address of the business owner
- Business owners mobile number used on the application
Hi Melissa
I have just sent you the message, it still isn't working and I haven't have time to chase it up until now.
Here is the error message in case anyone else is having the issue - myself and the business owner have both previously made "Pay Super" transactions with the code coming to our mobiles with no issues, and neither of us have received any emails form Myob about how to fix it, contrary to what the error message says!
