Forum Discussion

Fung280996's avatar
Fung280996
Experienced User
4 years ago
Solved

Superannuation payment processing

Hi I am having trouble to send superannuation to an existing AMP account. Keep getting message "Superfund detials entered invalid"
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Fung280996 


    This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

     


    Let me know how you go on. 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Fung280996 


This fund is available in the system with the following details. Please create a new fund in the system by going to Lists>>Superannuation Funds, give it a different Name to distinguish from the previous fund, link it to the employee's card, and then try processing the payment again :

 


Let me know how you go on. 

Fung280996's avatar
Fung280996
Experienced User
4 years ago

Thank you, Komal. It works!

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