Forum Discussion

MariaRide's avatar
2 years ago

Superannuation "Processing Payment" status

Hi Team. Our company's contributions paid on the 2nd June, 15th June and on the 20th June are still showing a status of "Processing Payment".  When can we expect the payment to move to a "Completed" ...
  • Hannah_V's avatar
    2 years ago

    Hi, MariaRide a warm welcome to the Community Forum! I hope you find it a great source.


    In terms of your Superannuation, the payment that was created on June 2 will only be fully authorized 15th of June.

    With that being said, it will take 5 to 10 business days for the clearing house to process. Kindly wait within this timeframe. 


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