Forum Discussion

trish_f's avatar
trish_f
Contributing User
4 years ago
Solved

No matching transactions for wages payment in bank feed

Hi all, I'm new to MYOB Business and am having trouble with not being able to match my wages payment in my bank feed to any transaction. I called MYOB support for help, and was directed to the 'Manag...
Ginny17's avatar
Ginny17
2 years ago

Thank you, I will check this shortly.

 

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Ginny17 

 

Thanks for your response.

 

You are welcome. Please feel free to reach out to us if you require any further assistance with your concern. We are delighted to assist you.

 

Best regards,

Doreen

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    4 years ago

    Morning

     

    To delete the electronic payment go to banking > find transactions and look for the EPXXXX 

    select it and choose delete

     

    Electronic Clearing Account 

    Go to Chart of accounts in Accounting tab

    Look into assets and see if is there -  It may just be inactive ( untick)

    If not 

    Set  up should be 

    Account BANK

    Account TYpe  CURRENT ASSET

    Number 1-1171

    Name Electronic Clearing Account

    Opening Balance $0.0

    Tax code N-T

     

    Then go to manage linked accounts again and select your electronic clearing account

     

    Hope this helps

     

    Lisa

     

    • trish_f's avatar
      trish_f
      Contributing User
      4 years ago

      Thank you so much Lisa, that has fixed it for me!

       

      Much appreciated

       

      -Trish

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After receiving my annual membership statement from my superfund, i have now realised the payroll went through but the super did not. Why is this? and what is to be done about it? ","body@stringLength":"186","rawBody":"

After receiving my annual membership statement from my superfund, i have now realised the payroll went through but the super did not. Why is this? and what is to be done about it?

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Hi, Ginny17 

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\n

Thanks for your response.

\n

 

\n

You are welcome. Please feel free to reach out to us if you require any further assistance with your concern. We are delighted to assist you.

\n

 

\n

Best regards,

\n

Doreen

","body@stringLength":"591","rawBody":"

Hi,  

\n

 

\n

Thanks for your response.

\n

 

\n

You are welcome. Please feel free to reach out to us if you require any further assistance with your concern. We are delighted to assist you.

\n

 

\n

Best regards,

\n

Doreen

","kudosSumWeight":0,"repliesCount":0,"postTime":"2023-09-13T17:04:09.013+10:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:836502_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":328},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1745425604705":{"__typename":"CachedAsset","id":"theme:customTheme1-1745425604705","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi, Ginny17 

\n

 

\n

Thanks for your post, and welcome to the MYOB Community Forum.

\n

 

\n

If the payroll has been processed, the super contribution will not be processed automatically. To process a super contribution, kindly go to Payroll > Pay superannuation > Make sure to select the correct bank account from which you are paying super > Select the correct Payment Start Date and Payment End Date. Once done, you may need to tick the transactions of the payments that you want to process and then hit Record. For further information when processing super, kindly check The Help Article: Make superannuation payments.

\n

 

\n

Please let us know if you require any further assistance with this. We are happy to assist.

\n

 

\n

Best regards,

\n

Doreen

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Thank you, I will check this shortly.

 

","body@stringLength":"57","rawBody":"

Thank you, I will check this shortly.

 

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