Forum Discussion

DonnaW1's avatar
DonnaW1
Experienced User
6 years ago

two Superannuation funds merging

AustSafe Super and SunSuper are merging.  They have given us the new USI for AustSafe for the superstream, how do i change this in MYOB please
  • Haydes's avatar
    Haydes
    6 years ago

    Hi wmce & DonnaW1 

     

    I heard that that AustSafe is migrating to Sunsuper and all contributions should be going over to Sunsuper now. I managed to find the source link for this Move for employers: https://www.sunsuper.com.au/austsafe-super/employers

     

    From that site, the USI for the move is: 98503137921001

     

    This is findable in the MYOB software:

     

    You would need to create a new Super fund in MYOB with the Sunsuper Registration information and then switch across the relevant Employee's to the new Fund.

     

     

    Here is the link for all information on this with links off to other sections: https://www.sunsuper.com.au/austsafe-super

     

    Let me know if you continue to have problems finding this in MYOB.

DonnaW1's avatar
DonnaW1
Experienced User

No unfortunately it will not let me change anything on the details

wmce's avatar
wmce
Contributing Cover User
6 years ago

aye, i'm having the same problem.  logged in as Administrator and cannot edit the Austsafe fund, nor can i create a new Austsafe fund as the auto lookup database does not have them listed.  on the phone with myob tech support now and they quote over 1 hour wait times.  argh!!!

 

  • Haydes's avatar
    Haydes
    MYOB Product Team
    6 years ago

    Hi wmce & DonnaW1 

     

    I heard that that AustSafe is migrating to Sunsuper and all contributions should be going over to Sunsuper now. I managed to find the source link for this Move for employers: https://www.sunsuper.com.au/austsafe-super/employers

     

    From that site, the USI for the move is: 98503137921001

     

    This is findable in the MYOB software:

     

    You would need to create a new Super fund in MYOB with the Sunsuper Registration information and then switch across the relevant Employee's to the new Fund.

     

     

    Here is the link for all information on this with links off to other sections: https://www.sunsuper.com.au/austsafe-super

     

    Let me know if you continue to have problems finding this in MYOB.

    • DonnaW1's avatar
      DonnaW1
      Experienced User
      6 years ago

      Thanks Hayden i will give it a go

    • wmce's avatar
      wmce
      Contributing Cover User
      6 years ago

      cheers for that

      i did get the same info, after waiting it out on the phone support.

      cheers

      wm

       

    • Dee_SCSA-4802's avatar
      Dee_SCSA-4802
      6 years ago

      Thank you Hayden

      The Sunsuper help line staff don't appear to be aware of this issue. I appreciate you sharing this info.

  • DonnaW1's avatar
    DonnaW1
    Experienced User
    6 years ago

    Yes MYOB have crazy wait times at the moment

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