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Jessica_Bishop's avatar
Jessica_Bishop
Contributing User
1 year ago
Solved

Unable to open Employee Card

I am unable to open one employee card.  Keep getting error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?

 

Please Help

 

  • Princess_R's avatar
    Princess_R
    1 year ago

    Hi Jessica_Bishop,

     

    Running into the "Something went wrong" error can definitely disrupt your workflow, but no worries! I've already fixed your company file, so you should be able to open your employee card file now. If you hit any more snags, just let us know.

     

    Cheers,

    Princess

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  • LG_54321's avatar
    LG_54321
    Member
    1 year ago

    Hi Princess R, 

    I am having the same issue, could you please assist.

     

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi LG_54321,

     

    Welcome to the Community Forum!

     

    I see that you're also unable to open the employee card file. So I've also applied a fix script to your file, so you should be able to open your employee card file now. If you run into any more issues, just let us know.

     

    Cheers,

    Princess

  • LG_54321's avatar
    LG_54321
    Member
    1 year ago

    Hi Jessica, I am having the same issue, glad you have sorted it.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi Jessica_Bishop,

     

    Running into the "Something went wrong" error can definitely disrupt your workflow, but no worries! I've already fixed your company file, so you should be able to open your employee card file now. If you hit any more snags, just let us know.

     

    Cheers,

    Princess

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