Forum Discussion

SeiniQ's avatar
SeiniQ
Contributing User
2 years ago
Solved

Unable to process first payroll for 2022/23

Hi there I have tried so many different ways butI  process the first payrun for 2022/23. No one seems to be able to help me via the helpline and after waiting for a long time, the line hung up.   ...
  • Sam_R's avatar
    Sam_R
    2 years ago

    HI SeiniQ,

     

    Thanks for your post. 

     

    I've just run a script over your file to correct this issue, you should now be able to process your pays as normal. 

     

    Do reach out if the issue persists. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Sam_R's avatar
Sam_R
Former Staff

HI SeiniQ,

 

Thanks for your post. 

 

I've just run a script over your file to correct this issue, you should now be able to process your pays as normal. 

 

Do reach out if the issue persists. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SeiniQ's avatar
SeiniQ
Contributing User
2 years ago

Thank you Sam

All good now.