Forum Discussion

Carol33's avatar
Carol33
4 years ago

Unable to process July 21 payroll

Hi there, I've been trying to run my payroll since Monday, and still getting this message:   Code: System.ArgumentException Message: An item with the same key has already been added. My system...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi Carol33 

     

    We are aware of issue where some users are unable to process pays in the new payroll year. This is under investigation by our developers. In the meantime, please refer to this post for a possible workaround and further instructions: Unable to process pays in the new payroll year

     

    Please let me know if you need further help with this.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff
4 years ago

Hi Carol33 

 

We are aware of issue where some users are unable to process pays in the new payroll year. This is under investigation by our developers. In the meantime, please refer to this post for a possible workaround and further instructions: Unable to process pays in the new payroll year

 

Please let me know if you need further help with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.