Forum Discussion

EmbraceECC's avatar
EmbraceECC
Contributing User
1 year ago

Unprocessed Payment Register Print Report Showing ZERO amount

Hi all, While processing the payment from Prepare electronic payment list, There are only the transaction which we need to pay but while printing the report its showing so many names of staff with d...
Doreen_P's avatar
Doreen_P
MYOB Moderator
1 year ago

Hi EmbraceECC,

 

If you're seeing transactions with zero amounts, it's likely due to the update event you sent. These zero-amount transactions are a normal part of the send update process and won't affect your reports. So, there's no need to worry about them. If they don't impact your financial data, you can safely ignore them.

 

Best regards,

Doreen

EmbraceECC's avatar
EmbraceECC
Contributing User
10 months ago

Could someone please response and help us here. We do not want to see that zero in unprocessed electronic transaction report. How can i remove it . 

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