Forum Discussion

CoraDargan's avatar
11 days ago

URGENT !!!! Opening some employee cards causes MYOB to Crash

I am using MYOB AccountsRight , opening somne of my employee files is causing my company file to crash , please assist 

 

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi CoraDargan,

     

    The issue you're having with MYOB AccountRight crashing when opening some employee card files is probably because the employee information is saved twice. We have a fixed script that can sort this out, but since your account has multiple files, it's best to reach out to our live chat support team through our virtual assistant MOCA. This way, you can give them the exact company file ID number so they can run the script on the right file. 

     

    Cheers,

    Princess