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BecK87's avatar
BecK87
Member
2 years ago

you need to enter a valid employee membership number for this employee

Trying to pay employee super.  The follow error is appearing: you need to enter a valid employee membership number for this employee   We have double checked the employee membership number, USI an...
Anewbee's avatar
Anewbee
Experienced Cover User
2 years ago

Hi BecK87 

 

So under your superannuation fund it will show the SPIN/USI, ABN and EmployeR membership no.  But if you go into the Employee card then click the tab Payroll Details then click on the Superannuation tab and make sure the employeE membership no is in there(this number should be different to the number under the superfund). I think the message your getting is appearing either because there is no employee membership number here or the number is incorrect. Hope that makes sense.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi BecK87 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    As Anewbee has mentioned, this employee membership number can be found in the Employee Payroll details by going to Payroll >> select Employees >> select the Name of the employee >> click Payroll detail >> Superannuation > enter the Employee membership no. 

     

    Please feel free to post again I'll be happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

     

     

    Cheers,

    Princess

     

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