Hi DMadmin,
Thanks for your post.
For the entitlement categories, include an option to print on pay advice. To access a payroll category, go to Payroll > Payroll Categories > Superannuation (or Entitlements) and click the zoom arrow to open the category. I also recommend checking out the following:
- Open the pay transaction and make sure the entitlement appears in the pay (Payroll command center > Transaction Journal > click the zoom arrow to open the transaction).
- Check that the entitlement has been set up correctly (Payroll command center > Payroll Categories > Entitlements tab > click the zoom arrow to open the entitlement).
- Click Employee and make sure you've selected who the entitlement applies to.
- Check the entitlement's calculation basis. This is often set up incorrectly to equal x hours of gross hours, but the employee isn't paid hourly (so nothing will be calculated). For salaried employees, set the calculation basis to equal x hours per pay period.
- Check if there is a year-to-date value for the entitlement in the employee's card (Card File command center > Cards Lists > Employee tab > click the zoom arrow to open the employee's card > Payroll Details tab > Entitlements).
You may also check out the help article on personalizing pay slips for further information and detailed instructions.
Please let me know if you need further assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella