YTD not showing on pay slips
Hi there. I can't work out why Entitlements balances aren't showing on payslips. I have tried Setup-preferences area- was ticked (unticked and reticked - no luck). In entitlements area (did same as...
Forum Discussion
Hi DMadmin,
Thanks for your post.
For the entitlement categories, include an option to print on pay advice. To access a payroll category, go to Payroll > Payroll Categories > Superannuation (or Entitlements) and click the zoom arrow to open the category. I also recommend checking out the following:
- Open the pay transaction and make sure the entitlement appears in the pay (Payroll command center > Transaction Journal > click the zoom arrow to open the transaction).
- Check that the entitlement has been set up correctly (Payroll command center > Payroll Categories > Entitlements tab > click the zoom arrow to open the entitlement).
- Click Employee and make sure you've selected who the entitlement applies to.
- Check the entitlement's calculation basis. This is often set up incorrectly to equal x hours of gross hours, but the employee isn't paid hourly (so nothing will be calculated). For salaried employees, set the calculation basis to equal x hours per pay period.
- Check if there is a year-to-date value for the entitlement in the employee's card (Card File command center > Cards Lists > Employee tab > click the zoom arrow to open the employee's card > Payroll Details tab > Entitlements).
You may also check out the help article on personalizing pay slips for further information and detailed instructions.
Please let me know if you need further assistance.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this.
Kind regards,
Shella
Hi There,
i looked through all yur suggestions. Everything is ticked.
Our employees are paid hourly (No salary)
Only thing different is Payroll - entitlements - Annual Leave set-up/Calculation Basis: info is set up as EQUALS 7.6923% PERCENT OF GROSS HOURS (O/T is Exempt).
It's 100% calcualting in MYOB and when i run a payroll advice report, it's just not showing when i email the payslip in a Payrun. Any other ideas
Hi DMadmin,
Thanks for your post. The leave should show up on the pay slip if you were able to tick the box Print on Pay Advice. Whether the employee took or did not take a leave, the leave accruals should still show up. With this, kindly make sure that the leave accrual category is linked to the employee. To check this, go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement > Click Employees, and then make sure that the employee name is ticked. You may also check the Help Article: Leave and Entitlements for further information.
If the issue still persists, I recommend getting in touch through our online help center, MOCA, for immediate assistance to investigate this further.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
