Forum Discussion
Genreve_S
5 days agoMYOB Moderator
Hi Joong,
There are a few reasons why your file might not appear in the My Business window. It could be that your email address is not connected to the file, or there might be an issue with the file itself. I recommend reaching out to support by creating a support ticket from the MyAccount window or using MOCA to connect with the live chat team to investigate the cause.
Feel free to create a new thread if you need any other help.
Thanks,
Genreve
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