Forum Discussion
HI Gavin
Thanks for your reply.
The issue that we are having with the hierachy of accounts, is (as per the attached screenshot) we are unable to move 'down the hierachy' the accounts sitting at the same level as 6-0000.....eg accounts: Cleaning, Computer & IT, Donatons, Electricity, Entertainment etc
Although these accounts are Detail Accounts in nature, they don't seem to have the 'Detail Account' option in their set-up. Only the 'Header Account' option, which is not ticked.
These accounts originally each had 'Header Accounts', however in a restructing of company, and simpliflying the account structure, we decided to remove the Header Accounts for each of these accounts....which has now put them at this highest level in the hierachy, and given them an odd set-up with no option to move them down the hierachy.
Hi jmaney
I will repeat what I wrote:
Account 6-0000 is level 1, all expenses accounts (such as 6-0410) should be below this level.
In your image 6-0410 is at the same level as 6-0000, and so the only option is to treat this as a Header.
I suggest you start from scratch - change all headers back to detail. Move everything back to level 1, then starting from the top, set 6-0000 as Header. Then set 6-0100 as a Level 2 account as a header, 6-0110 and 6-0120 as level 3 detail accounts.
Then set 6-0300 as a level 2 detail account.
Then set 6-0410 as a level 2 account this will then give you the option to set as a header or a detail - it cannot be a level 1 detail account as 6-0000 is a level 1 header account.
etc etc
Regards
Gavin
- jmaney2 years agoContributing User
Hi Gavin
I sincerely appreciate your suggestion, and i wish it was that simple.
However, we can't move down the expense accounts that are currently sitting at Level 1, ...eg the 6-0410 Cleaning account.
The Up/Down options are simply 'greyed' out.
- gavin123452 years agoUltimate User
Hi jmaney
If:
'I suggest you start from scratch - change all headers back to detail. Move everything back to level 1'
doesn't work, you may have corrupted the file, which means either sending it to MYOB to get fixed (they might have a script for this - tagging Princess_R and Celia_B ) or sending it to a 3rd party to get fixed, or starting a new file.
Regards
Gavin
- jmaney2 years agoContributing User
Hi there
We are having problems with one of our MYOB files.
In tidying up, and removing some header accounts...the 'Detail Account' has moved to a Level 1 account, and will not allow us to move it down. (the move Up/Down selection buttons are greyed out.
Also, within these accounts it is not showing that it's a Detail Account....only the Header Account option is showing...but obviously not selected, as these are Detail accounts.
I have screen shots in the conversation below.
Are you able to advise how to fix. Thks Janine
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.