Forum Discussion
Hi Gavin
I sincerely appreciate your suggestion, and i wish it was that simple.
However, we can't move down the expense accounts that are currently sitting at Level 1, ...eg the 6-0410 Cleaning account.
The Up/Down options are simply 'greyed' out.
Hi jmaney
If:
'I suggest you start from scratch - change all headers back to detail. Move everything back to level 1'
doesn't work, you may have corrupted the file, which means either sending it to MYOB to get fixed (they might have a script for this - tagging Princess_R and Celia_B ) or sending it to a 3rd party to get fixed, or starting a new file.
Regards
Gavin
- jmaney2 years agoContributing User
Hi there
We are having problems with one of our MYOB files.
In tidying up, and removing some header accounts...the 'Detail Account' has moved to a Level 1 account, and will not allow us to move it down. (the move Up/Down selection buttons are greyed out.
Also, within these accounts it is not showing that it's a Detail Account....only the Header Account option is showing...but obviously not selected, as these are Detail accounts.
I have screen shots in the conversation below.
Are you able to advise how to fix. Thks Janine
- Princess_R2 years agoMYOB Moderator
Hi jmaney
Thank you for your post. Base on the screenshot and the information you've provided the account (6-0000) the header account and it place a default account 6-0100. The 6-0300 will not fall under 6-0100, if you want to group these account starting 6-0300, you'll need to change its account number. Change the account numbers after the account 6-0120 (Admin and Finance Group) to 6-0130, 6-0140,.....to 6-0190. It should look like the sample screenshot below:

Please let me know how you go with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
- jmaney2 years agoContributing User
Hi Princess_R
Thank you for your reply.
The outcome that we are after is the same as one of our other entity files, as per the attached screen shot....where all individual expense accounts sit directly under the 6-0000 Header, and only those Detail Accounts which need to be grouped are at a level below this (sitting under their header).
The second screen shot shows what the accounts looks like when we open them up, we don't have the option to change their number, and they don't have the 'detail account' option.
We had header accounts for all of these individual accounts, eg (Cleaning Header 6-0400) with multiple cleaning accounts nested below, but we have simplified our accounting processes and now only needed the one account for each expense, so no longer needed Header Accounts for all of these.
This issue was created when we deleted their header accounts....this automatically moved the 'Detail Account' to the highest level...now it doesn't give us the option to do anything with it.
As per the screen shot of the other Entity, we sucessfully deleted the Header Accounts in this MYOB file, with no issue.
Many thanks
Janine
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