ATO error code: CMN.ATO.PAYEVNTEMP.000372

Hi Gavin,

Thank you for your help.

I problem is on Lump Sum E, which MYOB had removed the financial year for me to correctly choose for.

I called many times to MYOB, and got no ansewers at all, and was requested to call ATO.

I called ATO, I was advised that MYOB says that you can't use same LUMP SUM E which you had used for previous financial year. You need to creat new Lump Sum E, it seems that MYOB has limited option to choose. You need to contact MYOB.

I tried to creat a new Lump Sum E from MYOB, however the correct financial year for the back pay has disupered from the selection list on Lump Sum E. MYOB had provent user to selecting correct financial year by not list it.

I tried to call MYOB, and asked the question which is how to set up the correct Lump Sum E financial year which MYOB had removed from the new version 6? The answer from MYOB was you can select any other lited financial year on the list.

I dont' think it is correct by select incorrect financial year for Lump Sum E due to MYOB has a limited selection. Then I received no answers but the MYOB just hand up my call.

Very frustrated could not solved this problem (ATO error code: CMN.ATO.PAYEVNTEMP.000372)