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momentumbk's avatar
momentumbk
5 years ago

Balance in header account incorrect

Hello    We are using Accountright 20.1.0 and the total of detail accounts arent adding up to the total in the header accounts (in a number of cases).   I have checked the trial balance and balan...
Accounts
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi momentumbk 

     

    As discussed through private messages, I have escalated this case to the data file repair team.


    Please let us know should you need further assistance. 

     

    Update: Issues fixed by the data file repair team.

momentumbk's avatar
momentumbk

Hi Komal, thanks for getting back to me, i have sent a couple of PM's back to you as requested, however not sure if you received them.

 

We still have the issue and i was wondering if there was anything further we can do?

 

thanks

 

 

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi momentumbk 

 

As discussed through private messages, I have escalated this case to the data file repair team.


Please let us know should you need further assistance. 

 

Update: Issues fixed by the data file repair team.

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