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momentumbk's avatar
momentumbk
User
4 years ago
Solved

Balance in header account incorrect

Hello    We are using Accountright 20.1.0 and the total of detail accounts arent adding up to the total in the header accounts (in a number of cases).   I have checked the trial balance and balan...
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  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi momentumbk 

     

    As discussed through private messages, I have escalated this case to the data file repair team.


    Please let us know should you need further assistance. 

     

    Update: Issues fixed by the data file repair team.

momentumbk's avatar
momentumbk
User

Hi Komal, thanks for getting back to me, i have sent a couple of PM's back to you as requested, however not sure if you received them.

 

We still have the issue and i was wondering if there was anything further we can do?

 

thanks

 

 

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi momentumbk 

 

As discussed through private messages, I have escalated this case to the data file repair team.


Please let us know should you need further assistance. 

 

Update: Issues fixed by the data file repair team.

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