Forum Discussion

Boulder1's avatar
2 months ago




The ending balance of an account for 30/6/22 is not showing in the beginning balance of the account for 1/7/22. 

1 Reply

  • Earl_HD's avatar
    MYOB Moderator

    Hi Boulder1 ,

    Thanks for your post. This could be a bit complex. It's possible that the fiscal year (FY) hasn't been updated, which might explain why the balance isn't showing. For further assistance, reach out to our virtual assistant, MOCA, at MOCA is designed to handle issues like this and may offer a quicker resolution. If MOCA is unable to resolve the problem, our live chat team is ready to assist. Before reaching out to live chat, please have the following information ready: the employee's name, the date of termination, the date of reinstatement, and the expected leave balances for each Entitlement Accrual category for the employee. We appreciate your patience and understanding as we work to resolve this issue.