I have been using the same accouncy firm to review end of year file for taxation purposes without any issues for about 12 years. The file I most recently sent is asking for a password for the firm to access the file when they attemnp to open. I have never set a password up. What is happening? Is this a new level of security from MYOB. I send the file Not a link. Please help.
Hi JM1212,
It sounds like your accounting firm is being prompted for a password when trying to access the file you sent.
By default, the Administrator user does not have a password assigned. Anyone who signs in with the Administrator user ID will have access to all command centres, functions, and windows and will be able to create, edit, and delete other user accounts.
Here's a link that can guide you through this: Set a password for the Administrator.
Regards,
Sai
