Forum Discussion

shelbyduck's avatar
shelbyduck
Contributing Cover User
3 years ago

Job Maker Employee info isn't correct

Hi,

 

I am trying to report Job Maker period.    Nothing has changed.  

2 staff is full time,  1 staff is part time,  the average hours worked is 25-30 hrs.   

Date employeed should be the same for all 3 employee, however one full time staff is 90 days, the other is 72 days.  The part time staff is 0 days, which makes this staff is inelidible.    

 

I have created 0 payslip to update the details, but nothing changed.   Is there anything I could try?   

One thing to note is our head count has dropped from 3 to 2.  Since last reporting period.  Is this the reason that one staff member is left out?  

 

Thanks in advance.

 

  • Hi shelbyduck 

     

    Thanks for your post. So that I can assist with this can you please send me the following screenshots in a private message:

     

    • missing employee's card>>Payroll Details>>Personal Details
    • Payroll Reporting Centre>>JobMaker tab
    • Payroll activity report filtered by the relevant period and that employee
      • Tracey_H's avatar
        Tracey_H
        Former Staff

        Hi shelbyduck 

         

        Just wanted to let you know that I have replied to your private message. Please let me know how you're going or if you need further help.