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WickedNRG1's avatar
WickedNRG1
Contributing Cover User
3 days ago

Prepare BAS Error Message

Hi just wondering if anyone else is experiencing this issue. I keep getting the below error message when going to Prepare BAS/IAS. It's been happening for a while, thought the recent upgrade would ...
Princess_R's avatar
Princess_R
MYOB Moderator
3 days ago

Hi WickedNRG1,

 

This error message usually indicates a corruption in your file, or sometimes things don’t go as planned, causing AccountRight to be unable to complete a task. To help resolve this, you can refer to this Help article: Something's gone wrong and AccountRight needs to close.

 

If the error persists, our team will need to look further into the error log details to identify the exact cause of the issue. You can connect with our support team through live chat via the virtual assistant MOCA or create a ticket via MyAccount.

 

Cheers,

Princess

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