Forum Discussion

WickedNRG1's avatar
WickedNRG1
Contributing Cover User
2 months ago

Prepare BAS Error Message

Hi just wondering if anyone else is experiencing this issue. I keep getting the below error message when going to Prepare BAS/IAS. It's been happening for a while, thought the recent upgrade would ...
Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi WickedNRG1,

 

This error message usually indicates a corruption in your file, or sometimes things don’t go as planned, causing AccountRight to be unable to complete a task. To help resolve this, you can refer to this Help article: Something's gone wrong and AccountRight needs to close.

 

If the error persists, our team will need to look further into the error log details to identify the exact cause of the issue. You can connect with our support team through live chat via the virtual assistant MOCA or create a ticket via MyAccount.

 

Cheers,

Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content