Forum Discussion

Ilda49's avatar
Ilda49
Contributing Cover User
11 months ago

UNABLE TO OPEN COMPANY FILE

I have two files which have been upgraded from an original MYOB 16/17 programme. I then upgraded these files to AccountRight Standard.   I have since upgraded again to Accountright Plus current ver...
Genreve_S's avatar
Genreve_S
MYOB Moderator

Hi Ilda49, 

 

I hope this message finds you well. I'm just touching base regarding your file access error message. If you require further help, you can send us a copy of your diagnostic log file so we can investigate the cause of the error message. 

 

We look forward to your response.

 

Thanks,
Genreve

Ilda49's avatar
Ilda49
Contributing Cover User
10 months ago

All good, was able to down load the "Data Hot Fix" which fixed the problem.

 

Thank you.

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi Ilda49, 

     

    Thanks for the response. We appreciate the update. 

     

    Feel free to post again in the forum if you require any other help.

     

    Thanks,
    Genreve

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