Forum Discussion

AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
12 months ago

Getting Started on the Community Forum!

Welcome to the MYOB Community Forum! We're super excited to have you here. This guide will show you the basics of using the space so you can jump right in and participate!


Signing in

For first time users visiting the Community Forum, you'll need to be signed in to engage with other members and begin posting. 
On the top right of the page you will see 'Register' and also 'Sign in'.
If you are an MYOB customer already, you can click sign in and use your existing MYOB login to sign in. The first time you do this, you will be prompted to create a username.

If you are not an MYOB customer already, you can still join the forum, after clicking register, you will see an option "Don't have an account? Sign up." Click and follow the prompts.

Setting up your Profile 

Your profile is what other users see whenever you make a post or leave a comment. You'll be able to set your own username and profile picture to distinguish yourself from others and can include more information about yourself and your business in your Bio. 

Posting on our Community Forum 

To make a post, you'll need to navigate directly to the board your question relates to in order to start a new post. 

If you're an AccountRight user, check out the boards available here.

If you're an MYOB Business user, check out the boards available here. 

 

For product improvement suggestions and ideas, you can post these in the Ideas Exchange. Our product feedback loop ensures our product teams are able to see all your posts, votes and comments helping shape future priorities. 

Check them out below: 

MYOB Business Ideas Exchange

MYOB AccountRight Ideas Exchange 

 

We've also set up a few boards where we post all the latest updates from MYOB.

Recommend hitting the bell icon on the top right of the board to receive email notifications stay up to date! 

 

Bank Feed Updates 

This board is used to provide updates about bank feeds, this includes when we are aware of any delays in feeds being sent to files.

 

Early Access Programs 

Discover EAPs that are in progress, coming soon or recently closed for your preview to new features that might be coming to our software!

 

MYOB Announcements

Stay up to date with all the latest news coming from MYOB. 

 

 

Community Guidelines

We have a set of Community Guidelines in place to ensure everyone has a great experience in the space. Please take the time to read through them before participating in conversations. By participating in the Community Forum, you agree to respect these guidelines. 

 

Once your profile is set up and you've read through the Community Guidelines, you're ready to go! We hope you find this space valuable. If you have any further questions or feedback, feel free to reach out!



Thanks, Amanda

(MYOB Senior Community Experience Analyst)

8 Replies

  • I have signed in to my account. but not able to see "Post"tab anywhere. It is mentioned in community that tab will be at the top right corner.

    But not able to view it.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    6 months ago

    Hey deepti 

    You should be able to see the "Ask a question" icon on the top right, I've included a screenshot here for your reference. 

     

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    3 months ago

    Hey KathyGibbons​ 

    You'll be able to "Ask a question" on any board by selecting the button on the top right just underneath the search bar, I've included a screenshot for your reference! Hope this helps.

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    29 days ago

    Hi Wendy411

     

    The "Ask a question" button only appears if you are inside a community board's landing page and you are logged in with your email address. The screenshot below shows the button under the search button on the landing page of the board "AccountRight:Getting Started".  

     

     

    Regards,
    Genreve