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AccountRight: Getting Started
New to AccountRight? Start your journey here.Featured Content
MYOB AccountRight version 2026.8 will be released on September 16th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features,...
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We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
Account Right Plus - Uploading an offline file online
My main file is already online. I have 5 additional files that need to be put online. I have purchased 5 separate subscriptions through MYOB for Account Right Plus. The migration team sent back all files to be uploaded online. I was only able to upload 1 file. When I tried to upload the other files, this is the message I keep getting. I am at my wits' end trying to figure out what the problem is. Unfortunately, when I log a support call, they don't call back; this is so frustrating. Nobody at MYOB seems to want to help; one department refers you to another & nothing gets resolved. However, they take your money very quickly. Has anyone else had this issue or received this message when trying to upload an offline file online? Can someone help?
MYOB Card List Report and Adding Sales Type
MYOB – Reports – Card – Card List [Detail] For the above report is there any way to add a custom field which would include all open Sales Type: Order (open orders)? this this can show how much a client is insured for, open Aged Balance and Work In Progress? I can add a custom field to the report but i don't know how to link the specific requirement of Sales Type to the field???
Working Holiday maker to Visa 482
I need to change an Employee from Working Holiday Maker to 482 Temp Skilled shortage visa & qualifies as an Aust resident Currently using Tax Table: Working Holiday Maker - Registered & Income Type: Working Holiday Maker. Does anyone know What changes I need to make in the Payroll Details / Taxes for this employee. Regards, Deanne
Myob is not talking to the ATO again
AmandaMYOB Myob is not connecting to the tax office again. It is giving the same message it was giving in May when we were unable to connect to the tax office. Another user has noted this and left a comment on the old chat discussion. I have just checked and my Myob AccountRight is not connecting either.
Item Sales Reports
Required field NOT available in AVAILABLE COLUMNS When preparing an ITEM SALES REPORT you cannot add the field that takes the "Description" from the actual invoice. The ITEM Description is available bit often this is edited or enhanced on the actual invoice. To work around this I have to export all the item sales into an external database which is extremely cumbersome. It would also be good if you were able to have self taylored groups of reports in CUSTOM REPORTS Cheers Geoff Young NB Attached report created in MS access
Job Number Report Bug - After four years of discussions with MYOB, this bug is still unresolved
After four years of discussions with MYOB, this bug is still unresolved. Could you please provide an expected timeline for fixing this issue? Issue: The Job Number Report does not display all the information that is visible on the MYOB screen. We have two company files under separate subscriptions, costing us $420 per month in total, and both are experiencing the same unresolved bug. Given the ongoing issue and the subscription costs, we would appreciate this being treated as a priority and a clear timeline for resolution.Lodging payroll with ATO error
I keep getting lodgement errors with the ATO, we have 27 staff and I'm only able to process 4 people at a time before I get a lodgement error. MYOB keep closing my support requests (4 times now), I respond to their emails about more information and then they promise to call and don't call. I have cleared my cache and still I get the error. can anyone else help as MYOB don't seem interested in helping. ThanksGuildSuper Merge Enquiry
Hi MYOB team, Some of our team members are with GuildSuper, however the super has recently gone through changes and had became part of Smart Future Trust. They now have a new ABN and USI, but the new information hasn't been updated in MYOB AccountRight. Product Name: GuildSuper New Fund: Smart Future Trust New ABN: 68 964 712 340 New USI: 68964712340020 Could you please provide a timeframe to let us know when the new GuildSuper information will be updated, so we can pay the employee's super? Many thanks, AndyAccountRight AU - Prepare Payment Summaries / EMPDUPE not showing
I am in Australia using MYOB AccountRight with an offline company file. We are not using Single Touch Payroll. I need to prepare PAYG payment summaries and create the EMPDUPE file for the 2025/2026 financial year. The Prepare Payment Summaries option is not showing under Payroll or Reports. Has this function been removed from AccountRight AU? Is there any way to create employee payment summaries and the EMPDUPE file from AccountRight now? I have already printed Payroll Summary, Payroll Register Summary and Payroll Activity Detail reports. I just need to know how to generate the employee payment summaries and the ATO upload file.Pay superannuation function
Just a suggestion, when paying the superannuation through Pay Superannuation, when you are ready to pay it, can you please put a print option up the top, with the option to record payment on printing please. Because all the other reports are very long with too much fluff, when all you need is the payment amount, superfund, period, and, payroll category.Outgoing sales invoice emails very slow or not working
Is anyone having this issue at the moment? I am sending invoices out via online version of accountright and only some are working. I'm not getting any bounces and the email addresses are correct. I understand the desktop email list can take time to update however I've never had this issue of the emails not being sent or being slow until this past week.
