Payroll issues
Last payrun I had major issues with paying according to the figures on the activity summary - they were not consistent with the figures on the pay slips. Some staff over, some under. This week the pays have gone through OK but I've ended up with 2 extra pays for each staff member showing a zero$ value. Very confusing and a worry when it's my employees' pays. Has anyone else had similar issues?
Difficulty in uploading/integrating data form a new CRM
Hi all, can anybody assist here. We are have a new CRM system developed called UPBEAT and will go live within within the next 2 months. During testing, the daily report upload of transactions from the new CRM members fees, GST (If applicable) and debtors values are not being received correctly in MYOB (AccountRight Plus, latest version). We require a daily integration of totals with supportive report showing details. The info required for the BAS report is not coming thru. Any membership companies incurred the same problem?
Incorrect Accounts Receivable statement
Hi, One of my customers had multiple open invoices (for $150each). He made a payment of $500. I used that payment against multiple invoices. eg. there were 8 open invoices for $150 each for that customer. I used $450 to fully close off 3 invoices. and $50 was partially applied to the 4th invoice. Then I sent him an updated statement. But the statement shows the wrong amount due. It has removed the 3 closed off invoice from the statement but doesn't show that $50 has been reduced from the 4th invoice. Instead of showing the amount due $700, it shows $750. When I checked the balance in MYOB, it shows the correct figure ($700). How do i rectify this and send the correct statement?Consolidated Reports
Hi There, I'm just wondering if with AccountRight Premier I can run a consolidated TrialBalance or Balancesheet/P&L? At the moment I work with 10 different entities of a holding, and all of them have different files, so I'm unsure if there is a way to consolidate this info and get one report with all entity's information. Thank you.PAYG doubled this pay
We have one employee whose weekly PAYG has doubled from around $200 last week (and many weeks before that) to $400 this week. I also tried another payroll, without recording it, and it is calculating the higher $400 tax again. He is a Working Holiday Maker, we have his TFN recorded and nothing has changed in the last week, apart from his take home pay reducing by $200, which he noticed and then checked his payslip, and came to me. The tax rate shouldn't have changed - especially halfway through Feb. Any ideas? He needs that $200 to live on, and while I can manually reduce his tax each week, I would like to know why this happened. Thanks, Kim
Reverse charge GST on Offshore service received
Hi My client has paid for the offshore service received and the invoice is excluding GST. my Client is registered for GST. As per the ATO ruling my client has to report GST in the Activity statement though he is the purchaser he is liable to pay this to ATO. My question is what is the Journal entry for the whole transaction.
