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MYOB AccountRight Ideas Exchange
Add your ideas to improve MYOB AccountRight software and vote on ideas to help us build what is most important to you3 days ago191 Posts AccountRight: Getting Started
New to AccountRight? Start your journey here.3 years ago1,156 Posts AccountRight: Payroll
Discuss any issues with payroll and staffing.3 years ago5,258 Posts AccountRight: Sales and Purchases
Chat about sales and purchasing in AccountRight.13 hours ago4,559 Posts AccountRight: Banking
3 years ago1,073 Posts AccountRight: Accounting & BAS
Chat about any tax issues.3 years ago739 Posts AccountRight: Reports
2 days ago426 Posts AccountRight: Inventory and Multi Currency
2 days ago371 Posts AccountRight: Import/Export & Integrations
2 years ago343 Posts The AccountRight Blog
The latest AccountRight news direct from our product development team.10 days ago110 Posts
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Today Iām happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long...
10 months ago589Views
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Learn more about AccountRight scheduled decommissions
3 years ago8.9KViews
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Hey everyone!
We're introducing a new way to secure your accounts with additional two-factor authentication (2FA) methods.
This will prevent sign-in hassles and getting locked out if you ...
2 years ago2.7KViews
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UPDATE 31/01/2025: Please scroll down for new comments with important updates.
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As well as attempts information to help protect you against people trying to gain access to a cust...
9 years ago57KViews
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Long Service Leave
Hello community Can anyone help with ideas on how to record LSL in MYOB purely for notation purposes? We are in the plumbing industry, and the government MY LEAVE pay the LSL. I have to report each quarter the hours employees have worked so MY LEAVE can calculate the LSL hours. The employees do manual timesheets. Many thanks JewelsSupplier requesting payment to be processed as donation
We are a NFP art gallery who sell artworks through a consignment agreement process. When an artwork sells, the gallery takes a commission fee and payment for the artist goes into a holding account until we receive an invoice to pay them. An artist has requested that instead of us paying them for the artwork sale, they would like us to keep the payment as a donation. How do I record this in MYOB?Payroll Restart & Purchase Leave Restart
Hi All, I need to restart payroll for all employees before the end of the month (30th June), including both active and terminated staff. The challenge is that all terminated employees have been processed with their actual termination dates. To restart payroll, Iāll need to temporarily undo these termination dates to trigger the STP report, and then reapply the correct termination dates afterward. Additionally, after 30th June, Iāll need to restart the Purchase Leave balances. This involves using a small dummy value to ensure the balance appears on payslips from 1st July onwards. As far as I understand, MYOB doesnāt automatically restart Purchase Leave, so a manual restart is required. My question is: why do we need to perform these restarts manually? It seems quite tedious and time-consuming. Is there a more efficient or automated way to handle this? Thank you in advance. Regards, Indigo12Views0likes1CommentPayroll category for payment in lieu of notice.
Looking for advice on how to fix my end of year reporting please. In preparation for the end of financial year I am checking my numbers and making sure everything is on track. During the year we terminated 2 employees who were each paid a weeks pay in lieu of notice. When I ran off a payroll register summary for the year and compared it against the EOFY Finalisation in the payroll reporting centre, the figures in the Gross YTD column for each of these employees is out by exactly the amount of that payment in lieu of notice, however when I run off the Summary Of Payments for each employee, the figure does show and it's in the Lump- Sum A - Termination column. The PAYG withholding YTD is correct. Is the payment in lieu of notice linked to the wrong ATO Reporting Category ? Should I just move it to salary and wages ?11Views0likes1CommentDuplicate Electronic Payment amounts
Please help, I have inherited a problem where I am trying to reconcile an account and there are duplicate electronic payments recorded in MYOB but according to the bank and what the company have printed out, the amounts are different and allocated to different invoices. How do I cancel or change the second electronic payment and have it recorded the correct amount. Thank you so much.Solved105Views0likes4CommentsWorking Holiday tax calculation
Hi, Can anyone help or assist on how to fix working holiday tax calculation? In Employee card tax setup correctly to working holiday maker-registered. Country also entered. But when amount entered, itās only give out tax calculation at 15% even amount is above threshold already. For example tax on weekly wages for $900 showed $135 instead of $140. please help Thanks32Views0likes3CommentsIn tray is useless
The In Tray is a uselss pieace of **bleep**. I dont know how many times i double click on a bill and in the next screen it is blank. I than have to download the document and enter the supplier name, then it pulls all the infromation across. It does this sometimes other times it works, we have used this supplier for years and years, MYOB is going backwards.Setting Correct Invoice Templates
We have customers who may receive an item sale, service sale or time & billing sale depending on the transaction. We have customised invoice templates for each of these formats. But how can I set the correct printed form to be used for each sales type? If you pick a form, and then change the sales type, the selected form disappears for the previous sale type. Staff have been incorrectly sending invoices out using the plain paper option, which looks terrible. Are they going to have to select the form type every time? I would ideally like to delete these plain paper options so that all that is remaining is our customised templates, but I can't even see how to do that. This is a really terrible system.Solved451Views0likes11CommentsExporting to Excel
MYOB will not export my report to Excel for the last few months. I've been doing this for years with no problem so it's not my method that's failing. I tried emailing a PDF version of the report and the email doesn't arrive. I've had problems emailing reports in the past also.12Views0likes1CommentStatements not being sent via email
Since the update I have been having issues sending statements. I am sending 10 at a time to hopefully make it work and even wait a few minutes between sending. But every week I have customers saying they haven't received them. I checked my settings and asked them to check their Junk Folder but it is happening too much now. I can see that they haven't been sent when checking the sent emails, but it is random ones each week so this is getting time consuming. If I send 1 at a time it sometimes works, but really? I have over 200 customers and no time for doing that!Allowance for Worker Retention Grant
My client has just been approved for the Worker Retention Grant for child care centres. The grant allows employees to be paid 10% more of their award rate (Children Services Award). For the reconciliation, a part of the grant conditions, the 10% must be separate from the award rate and it applies to normal hours, any leave, any leave loading. Most of the employees are on award rates but there are some staff that are paid over award. These staff are still eligible for the grant but the 10% is the award rate for their level, not 10% of their hourly rate. What would be the best way to add the 10%, which has been classified as an allowance, into MYOB showing the split? Regards Ellen R29Views0likes1CommentDepartmental Reporting
Does account right do departmental reporting at an GL account level? I notice there is a cost Centre report but that seems to be at transaction level. I did read that you can add jobs and attached to an GL account in the chart of accounts but there doesn't appear anywhere to edit or add this code under the chart of accounts. Please advise Thanks35Views0likes3CommentsReinstating an employee within 6 weeks
I have reinstated an employee by manually creating a new card and adding 'OLD CARD' to their existing card. So, now they have a new card and a new Payroll ID number, do I still have to remove the original termination date reported in STP to the ATO?47Views0likes4CommentsBulk import payroll categories update
Hi This question has been asked for many years, however as wages increase every year is there a way to bulk update ALL payroll categories in MYOB AccountRight. When there are different rates for Saturday, Sunday, Night etc and multiple levels for multiple employees, this manual task is both very time consuming and can lead to a large amount of human error. Can anyone shed light on an upload or can MYOB provide one. I have found threads going back 5 years about this and no solution has been offered. Thanks Bec14Views0likes1Comment