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AccountRight: Getting Started
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MYOB AccountRight version 2026.8 will be released on September 16th 2026.
AccountRight updates are typically made available around the middle of every month.
These updates include, new features,...
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We want to let you know that AccountRight v19 and earlier versions will be retired from 28 February 2026.
Key dates:
28 February 2026: AccountRight v19 and all earlier versions will become re...
PNG Tax Table Configuration and Payroll Processing in MYOB AccountRight
Hi and Good Morning, Thank you for your clarifications, Further to the same matter, I would like to ask whether MYOB has any plans or alternative solutions to address these current limitations. As a Partner, I am doing my utmost to promote MYOB in PNG, including to CPA PNG members, NGOs, SMEs, businesses, professionals, and students. I have built confidence in the product among my potential customers. However, when I advise them that MYOB cannot currently support the proper setup and configuration of payroll or process salary and wages using PNG tax tables, they may lose confidence and consider alternative solutions. I kindly ask MYOB to consider reviewing these limitations and exploring ways to make the product more adaptable to markets beyond regional borders. PNG is a young and developing economy with a growing need for reliable accounting systems to support accountability, transparency, compliance, and sound financial management. I believe MYOB has strong potential to support this growing market. I remain committed to promoting MYOB in PNG and would greatly appreciate any information on future plans or possible solutions to address these limitations. Kind regards, Gunua Paul BrightPath Accounting & Business Solution MYOB Partner (PNG)
GST online filing problem Re: AccountRight
Hi there, There was some technical problem on the MYOB GST online filing page while I was filing the Aug/Sep 2026 GST. I filed it in MYOB AccountRight, "File Online". In the final step, after clicking on the upper right-hand green button "File", the screen just flashed and nothing happened. When I checked the "GST & provisional tax filing" list, the “Period End 30 Sep 2026” GST shows as “Completed”, but not “Filed” as previous periods. Have tried multiple times, but still failed. Could you please help looking into this matter? Look forward to your reply. Many thanks! Regards, Anna
Emails will not send
Good morning, over the last week we have been experiencing an issue where when sending invoices through MYOB, our customers nor ourselves are receiving them. The emails also are not coming though to the "Sent Emails" log either. There are no other functional issues, we can still print and save as PDF's which is how we are currently sending our orders through manually and all of our companies emails systems are working properly.GST online filing problem Re: AccountRight
Hi there, There was some technical problem on the MYOB GST online filing page while I was filing the Aug/Sep 2026 GST. I filed it in MYOB AccountRight, "File Online". In the final step, after clicking on the upper right-hand green button "File", the screen just flashed and nothing happened. When I checked the "GST & provisional tax filing" list, the “Period End 30 Sep 2026” GST shows as “Completed”, but not “Filed” as previous periods. Have tried multiple times, but still failed. Could you please help looking into this matter? Look forward to your reply. Many thanks! Regards, Anna
Hi all....Seeking knowledge on changing plans
Hi all.... Our Locksmith business currently has 1 employee on payroll along with a business owner. We are thinking of downgrading myob from AccountRight Standard in the cloud to Business Lite. Any thoughts or pitfalls with doing this please? Will all of our data/business customers/open invoices move across with us? Our current MYOB plan is mostly unutilised, as we do not do inventory/stock control or job analysis etc....we are really quite basic in needs. Appreciate any input. :)PNG Tax Tables in MYOB AccountRight
Hi everyone and MYOB Support Team, Greetings from PNG to you all, As one of the MYOB partners in Papua New Guinea, I am receiving increasing requests from institutions (NGO, SME, DISTRICTS...) to install and set up MYOB AccountRight. Could you please confirm whether PNG Salary and Wages Tax tables can be created or imported into AccountRight? If not, please advise on the best alternative options available to manage this limitation. There is strong demand for MYOB in PNG, and support for PNG tax tables would greatly benefit local users. Thank you in advance for your prompt response. Kind regards, Gunua Paul Bright Path Accounting & Business Solution
Fonts in Templates and Reports
It seems ludicrous that we can't change the fonts in the business documentation generated by MYOB to match our brand guidelines (eg. invoices, statements etc). Interestingly, in this submission I have more options to format text than in the template creation options on the Browser; although I note that there is still no option to change the font on this submission!!
AMEX Feeds reconnection Issue
Our AMEX card was stolen, so MYOB removed the card from our system and the bank feeds stopped updating. We received a replacement card one week later. As the card number is the same, AMEX advised that the existing connection should be reactivated by MYOB. However, MYOB advised us to contact AMEX to reconnect it. We have now been without AMEX bank feeds for one month, and both sides are referring us to the other. Could you please investigate this from your end and reactivate the existing bank feed connection? We also need to know how we can retrieve the transactions missed during this period. Thanks
Incorrect Credit Card Charge
Hi there, MYOB deducted 12 x my monthly payment from my credit card (yes 1 year's payment) in one hit this month for no apparent reason. Has this happened to anyone else? Of course it happened on the weekend and I have raised a ticket but it is now Thursday and no one has got in touch with me yet. Every time I call I am on an endless hold. The invoice says it is for one month (not a year) so I am pretty sure it is an error but does anyone know how I can get their attention or someone to respond to me? It is annoying to have over $1500 extra taken from your credit card and not be able to contact them!!
MYOB Backups
Hi I've noticed that the latest version of MYOB 2026.5 no longer has the facility for a local backup. This is problematic for some of my clients as they want to have their own backups on their local servers. They are paying for their subscription & believe they are entitled to take their own backups. We were able to tick the box the enable local backups & then untick to have MYOB also backing up the file. Where is this option now?
new employee onboarding incorrect email supplied
Hi Our new employee has supplied an incorrect email so they are unable to complete the onboarding as it is sending the code to an email they dont have access to. How can I resend the onboarding request now that I have updated myob with the correct email? Thanks Allison
