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MYOB Business Ideas Exchange
Add your ideas to improve MYOB Business software and vote on ideas to help us build what is most important to youMYOB Business: Getting Started
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Hi everyone,
We’re introducing an important security update to your MYOB login.
Data security is our top priority. To add an additional layer of security and help protect your account, we’ll soo...
5 months ago
Today I’m happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long...
2 years ago
UPDATE 31/01/2025: Please scroll down for new comments with important updates.
The latest
As well as attempts information to help protect you against people trying to gain access to a cust...
9 years ago
Inventory? Purchase Order? Timesheets?
I am looking for advice on the best way to set up MYOB to (hopefully) achieve the following desired outcome: Enter max. no units (billable hours) available per customer 4+ cost centres to bill against Track units as they reduce every time an invoice is issued Report showing information in points 1-3 plus customer name, invoiced and received totals per line item and total per customer. Consolidate all information within MYOB For context: a) I am an NDIS provider with 20 or so Participants (customers) b) I charge the same hourly rate per customer c) I invoice each participant approx 3-4 hours per fornight d) I have allocated hours/cost that needs to be stretched over a 12-month period e) I have to keep track of the no. hours not yet billed so I dont run out before the end of the budgeted period in point d) To date, I have been invoicing customers the no. hours worked in the billing period, and track remaining hours on a spreadsheet outside of MYOB. The separate spreadsheet is time consuming and prone to human error. I would like to consolidate all information/reporting/tracking within MYOB if possible. I'm a noob in MYOB and have been looking at the best way to achieve the above. I cant quite seem to work it out though. Can anyone give me some solid advice on the best way to set myself up? Thank you so much!
Bank Reconciliation and account discrepancies
I have reconciled a client’s bank account, and the reconciliation is correct with no outstanding transactions, but when I run a balance sheet report the bank account balance is $11k less than the bank rec report. Why is this happening if there are no transactions unreconciled? A little bit of background on this account: This bank account has historically had a POS system sending journals and transactions into the account. There are a large number of transactions in and out of this account and the client has also hidden transactions that they thought were doubled. I want to know the following: Why would the balance be lower than the reconciled amount? And then how do I correct this without going back and unreconciling.
Need help on generating Reports
I run both the desktop AccountRight app and give access to our Finance team to our online MYOB Business app. The problem they are having with the online Business reports is as follows: Trial Balance Doesn't have Debit and Credit columns options like the AccountRight report, only has the YTD Debit and YTD Credit columns. Receivables Reconciliation Need guidance on where to find this report and extract it General Ledger Doesn't have ID No, Scr and Memo column options Thanks in advance for your assistance.
Bank Balance Not Correct
I began using MYOB Business Pro in July 2021 and entered beginning balances for all relevant accounts. I have always reconciled the bank with bank statements as and when required and it has always been correct. I've only recently noticed that the bank balance in my chart of accounts doesn't match the actual bank balance. I've already double checked the opening balance on July 1, 2021, and it is correct. If I change the opening balance to negate and correct the amount, the MYOB balance doesn't match. Can someone please assist? There are 2 bank accounts. Savings Accounts matches, but Cheque Account does not match. Thank youEmployees not receiving electronic pay
Newbie here. I've set up electronic payroll and everything appears to be right on paper. ATO declaration sent etc. Employee bank accounts ok, super ok etc etc. The problem is that no money leaves my account to go to the employee or to pay super. I suspect it has something to do with linked accounts (electronic clearing?) Is there some box I haven't clicked to allow pay and super to be deposited to the employees?
Bank Rec out AGAIN!
Is anyone else having issues with bank recs? All my accounts reconciled last month. All the transactions showing for this month have been marked off and yet 2 of my 11 accounts don't reconcile. This is getting to be a regular thing and I am about to leave MYOB and find a software company that actually has software that works. Multiple times the bank feed has missed transactions for whole days but this is not the case this time. Absolutely over it MYOB.Incorrect Bank Feed Connection
Some years ago my predecessor connect the wrong bank to the wrong company. As a result the right company bank feed was cancelled and the wrong company was connected to the bank. For me to be able to change this I have to be an owner of the company and at the same time MYOB has mentioned they could do this for me. Until now I still not seen an email to action on this issue. How do I rectify this issue. Thanks Fiona TruongRemittance Advice Customisation for Business Lite/Pro
Please add Remittance Advice template customisation (e.g. adding our logo to remittances and adding our business contact details) in MYOB Business Lite/Pro. This seems like a basic feature and there are already options to customise the invoice/quote/statement templates. Why are we not able to also customise our remittance advice template in a similar manner?
Adding new user
I'm trying to add a new user. I get the message "You don't have permission to invite a user to use MYOB. Please ensure you are an admin/owner of the subscription. Contact your administrator if you think this is a mistake." I am the owner/administrator and I appear to be assigned those roles. Any suggestions what is wrong here?
Dashboard access suddenly denied
Hi there, Is anyone else experiencing this issue today? This is what I am getting this afternoon when I click on the Dashboard tab. I can access all other tabs including bills, bank transactions etc etc. and this morning my Dashboard access was fine. Thanks in advance for any advice :)Superannuation Linked accounts
I have Myob Business Pro and my Super amount payable on my dashboard is wrong. As I pay it at the time of pays, it should be zero. But it is always the same as the PAYG amount. I have been back to check the simple things, but it all looks good to me. Where am I going wrong?
Invoice not appearing to match transaction
I am trying to match a customer payment to an invoice and although the invoice is still visible on my invoice list (marked as open and overdue) it does NOT appear on the list of invoices available to match. When I choose Match transaction and select all transactions, only the open not overdue invoices appear. I have even typed in the customer name into the search area in the match transaction area and nothing appears. I am hoping you can help.
Bank Feed error with ANZ Business Credit Card
I attempted to add our new ANZ business Credit Card to a bank feed. MYOB says it's still waiting for the bank to approve however it has been 6 weeks. The ANZ Credit Card is a business account. It has 2 seperate card numbers for each of the 2 cards and a main credit card account number for the statements. I used the main credit card number to import the transactions but nothing has come through. Have I made an error or is there something wrong? Do I need to add the 2 cards numbers separately even though its the same bank account? Thanks
