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MYOB Business Ideas Exchange
Add your ideas to improve MYOB Business software and vote on ideas to help us build what is most important to youMYOB Business: Getting Started
MYOB Business: Payroll & MYOB Team
MYOB Business: Sales and Purchases
MYOB Business: Banking
MYOB Business: Accounting & BAS
MYOB Business: Reports
MYOB Business: Inventory
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Featured Content
Today I’m happy to announce that we have released a major update to our Final Pay workflow. In addition to guiding you through paying out unused Annual Leave, you can use Final Pay to pay unused Long...
10 months ago
Hi everyone, Update 19/12/24 - Are you still there? Hello Community members and followers of this security updates thread! Its been a few days since we last spoke. There is a great update co...
9 months ago
What's changing
The Old Essentials Invoice App is being sunsetted and will be officially decommissioned on 19th September 2024.
There are a small number of customers who we believe are still u...
10 months ago
UPDATE 31/01/2025: Please scroll down for new comments with important updates.
The latest
As well as attempts information to help protect you against people trying to gain access to a cust...
9 years ago
"Email me a copy" Not working
Hi Guys, Just recently Myob has stopped sending emailed invoice to my email, It sends to the customer but comes up with delivery failed on my email. Only started happening about a week ago. Anyone else having this issue or know of a workaround? I like to keep the copies in my email for easy reference. Thanks, Ryan
Unable to print or download PDF Sales invoices
Hi, Suddenly today, I cannot print and even download PDF copies of Sales Invoices from the online version of MYOB This message says: "you don't have permission to access this page if you need to access this page please contact your administrator" I am the administrator. I checked the settings and status is "active". We have reasons for not registering for Secure Invoicing at this stage but our access to printing & downloading should not be restricted. We print the invoices and also email a PDF copy to customers. What is going on? Please help...
Adjusting Tax
I am using MYOB Business Pro. When creating an Invoice, why can't MYOB add a simple feature that allows you to manually adjust the Tax field to reflect the exact GST amount on an invoice? It would save customers significant time in adding description lines for GST-free items, and working out what portion of services/disbursements are GST-free. This feature was available on primitive desktop versions, but why not on the current web versions in this modern day. Surely MYOB knows that not all services/items in Australia have GST, there are GST-free items, or a combination of GST/GST-free items too. Frustrated at the lack of development for a major accounting software provider.
Categorize with status QUOTES ON SALES SECTION
The section have 4 lebels, invoiced open decline accepted but decline or accepted are not possible to be choosen from each quote in any part there are not buttons to assign the status. For data analysis that is a big indicator. at same time accepted and invoiced have a different timing very useful to capture for get better the admin. And the decline lebel help clients and force sales to conclude the sales process decently and in a good way having this future up reinforce the quality of the service and tool.
Payroll and bank transactions duplicating expenses
Hi everyone! Small business owner here who's still fairly new to MYOB. I've been recording payroll expenses through the Pay Run function but then making the actual payment manually through our bank's app. This has resulted in both the Pay Run and the bank transaction showing up separately in our reports, making it look like we're spending a lot more money on salaries, super and tax than we actually are. Is there a better way to be doing this that means everything is only recorded once? How do I tell MYOB that a bank transaction is the same event as the Pay Run? Thanks in advance!Zeller Integration
Is an integration likely from Zeller to MYOB Business (similar to bank feeds). Given the number (and growth) of Australian Zeller users, I would have expected this was a very worthwhile development. If so, do you have an expected timeline? If not, is that based on a technical reason, or just no reciprocal interest in your respective customer bases? Thanks
Recording one transaction into two different dates
Hi there We need to separate one bank deposit amount into two different months as the cash sales are deposited on a weekly basis. So at the end and beginning of each month, we manually record these transactions by "receiving money" two times with different amount and dates. (one in previous month and one in current month). In this way, when we do profit and loss report, cash sales amounts show up into the correct month(into the relevant month). However, when we do the bank reconciliation, those transactions always seem to be double counted in one month or another. Do you have procedure to record bank deposits like this (month end and beginning)? We have several MYOB files, mostly use MYOB Business and some Account Rights. Appreciate if you could provide us solution for MYOB Business version. Thank youPay Run not showing in MYOB but in STP
Hi everyone, I've just processed a pay run and it isn't showing in MYOB. I was alerted to this because when I tried to process Superannuation it could not find the pay run. I then went back and looked for it. The pay period is showing as accepted in STP reporting and the employee did receive an email payslip. However the pay run is not showing in any MYOB reports, not recent pay runs etc, or in the pay run history report for the employee. Does anyone have a solution for this? Thanks in advance for any assistance. Kind regards, NalMaximum Contributions Base for SG
Is there a way in MYOB so that as part of the SG calculations MYOB reviews if the Maximum Contributions Base for SG is reached and then stops calculating SG on further wages. Its my understanding SG has to be calculated on all wages until the cap is reached (so I cant just split each pay amongst two codes so that the quarterly figure will be correct). At the moment it involves checking the quarterly wages reports then adjusting payroll run after the cap is reaches so that SG isnt calculated but this is a step that could easily be missed. I would think there should be a tick box that woudl allow for this but I cannot see one.Invoice payments through MYOB
Hello I am wanting to know if there any way to change the default payment to EFT only once the secure invoice upgrade is done ? My understanding is that the default option is secure payments - which involves a fee payable to myob. Is this correct ? Do we get the usual fee from the bank as well on top of the MYOB payment ? Does the payment go directly into our account ? Or does it go through a MYOB account - then to us ? If we choose not to charge the customer MYOB's fee - is that a setting we can turn off system wide ? Does MYOB send us an invoice for their fees ? How frequently are those invoices sent ? Can the fees be paid by us by EFT ? If the upgrade has that function ability to turn off secure payments , so that EFT only is shown - can you show me screen shots with the process of how to do that in the secure invoices upgraded program. MarieMYOB Teams not transferring activities, jobs & customers entered in the timesheet
When an employee enters a timesheet in the app with an activity, job & customer selected and it is approved when it appears in MYOB time billing the activity, job & customer do not come across. All other data does. How do we fix this?I need users to have access to Job specific reports, but no other report in the Accounts tab.
Can you either: Allow any reports to be added to the custom reports tab, regardless if they have access to that type of report or; Allow users access to only the Job specific reports in the Accounts reporting tab only. My users need to use the Job Details and Activity Summary reports, but not have access to sensitive and confidential information like the profit and loss reports.
