Latest topics
Removing Pay Line from Employee
How can I remove a pay line from an employee. It is very confusing with junior employees that have many different line items ie Saturday 16 year old - Saturday 17 year old etc I want to remove the ones that aren't needed any more ie after they have a birthday and are now on a new rateUndeposited funds- cannot allocate to cheque account
Hello, We are seeing some online payments ending up in our undeposited funds account even though we have it set so all payments are allocated to our cheque account. We are manually trying to allocate these undeposited funds into the correct account (cheque account) however MYOB comes up with a message to say we can't move them as they are from a previous financial year. This is not correct, the undeposited funds are from a payment received in September. Has anyone had this issue or know why the software would block us from moving the funds? Thanks for your time and assistance, MattTerminated Employee not showing up on Leave report
Hi We are currently busy with an audit and the auditor wants to run a leave report. One of the employees has since been terminated and is not showing up on the leave report. Could you please assist in how we can run this report with this employee there was a leave balance at year-end for this employee. Thanks YolandeInvoice Reminders being sent although invoice is paid
Hi Community! I am new to invoice payment reminders and only recently set them up. I have had two customers today inform me they continue to receive the email reminders to pay their invoices - after they have in fact paid, and I have matched/allocated their payments accordingly. I have checked the activity history of both invoices and can see they are correct, they have both received two more emails after the date their payments were marked as received. What can I do to fix this or prevent this from happening? Thank you! ChloeBank Reconciliation Balances change after reconciliation
Hi There, I have started doing some work for a client in MYOB Business. There company file started 1/7/2023 with bank feeds active. I can only explain with my example. I have reconciled July no problem, August no problem, September i have reconciled and matched to bank closing balance. However, now when i go in to the file and enter 30/9 date again (i would expect the balance to be what i entered as a closing balance), the balance is out by $570. I havent done anything other than reconcile the account and going back in to start the next month but my O/Bal is out for no reason. I have attached screen shots of before reconciliation and after. Please help as i have 18 months work of transactions to reconcile. Thanks13Views0likes1CommentSingle Touch Payroll reporting issue
We try to finalise the EOFY finalisation for financial year 2023/24 but find out that the gross amounts is missing in YTD verification report. We check all the payroll register report and payroll activity report are correct. We have moved to phase 2 and followed all the required steps to check what went wrong. Only one pay items under Superannuation called "employee additional" can not be deleted or classified with proper ATO reporting category. Only two categories: "Not reportable" and "To be assigned". If we want to delete it, the system shows "You can't delete a Superannuation category that is linked to another category". Is this the problem which makes "gross amounts" missing? any solutions? How can we complete a correct EOFY fianlisation? Payroll register report, payroll activity report,Payroll Net Pay Account Trace
Hello, I have a client who does payroll in MYOB Essentials. The gross pay is registered in the Wages expense account. Hardly any of the Net pay is in the Electronic/Payroll Clearing Account. The Net pay is paid out from the bank and dropped in the Bank Transactions section to code in. As of now, I have parked them in a temporary account. However, I would like to trace that if the payroll is passed through the Payroll option - the Net pay should hit a liability account which in this case is not happening. Can you please guide how to check or reset the accounts if possible so the Net pays paid from the bank is coded correctly? The Gross Wages, super, and PAYGW accounts are running correctly. The issue is the Net pay. Thanksoffline use after cancelling subscription
Hi currently considering moving from Accountright Plus to Business Pro. I have tried to find the answer to this but am unable. If I use MYOB Business Pro and in say, 5 years, cancel my subscription cause the business closes down, can I still access the file as a read only file? Can it be saved offline? Thanks37Views0likes5CommentsDuplicated bank transactions
Hi, I have a new Amex credit account that was approved on the 2nd of September. However, my credit card started being used on the 30th of August. When I tried to import the statements, I realized that I had duplicated some transactions. I then revised the statement and only imported the missing transactions for the 30th and 31st of August. Now I have the normal bank transaction records for the Amex; however, the Profit and Loss reports are still showing duplicated transactions, leading to duplicated expenses for these two transactions. Please advise me on how to get rid of them. Thank you!14Views0likes1CommentOld Invoices not showing
I use old invoices to see what my customer bought last time etc. For the past few days when i click on 'invoices' and put in the customer name, nothing shows up, no recent, no open invoices, no paid invoices, nothing shows up under any of my customers. Any issues with anyone else?Help with invoicing in MYOB business lite
Hi, I have MYOB business lite, and I issue invoices to a builder requesting part payment of a purchase order they issue to me for their total amount/payment of the job for me to build a house etc. We do not draw the total amount ie Total of job $10,000 Draw week 1 $2,000 Draw week 2 $5,000 and so on until we draw the final balance. Is there a way of listing the total of job and the draw taken each week so I have a running total of what the balance is each time? I have tried to do it on the invoice, and it shows the balance due but not what I am drawing on the day. If I put that days drawing in the 'amount paid' the amount is further reduced and is incorrect. Can anyone help me to do this right or however please? thanks MicheleEmailing Invoices
I am new to MYOB. I have managed to send a couple of invoices via MYOB to a customer and these have been successful. More recently the invoices have been sent but I am receiving a message to say "Delivery Fail" to my email address which is the CC on the invoice. I have double checked my email address and it is correct. Also, MYOB is recording the email status to the customer as "Sending" so i have no idea if the Customer has actually received the invoice. Not sure whether I am doing anything wrong or is it a bug in MYOB?Changing email address when logging into AccountRight
When logging into AccountRight, if I click the 'edit' button and change our email address, does it just work? Just wanting to check there are no hidden things I need to do following changing our email address on the log in screen (can't afford downtime). Thanks!