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Online Payments: Credit Card Surcharge
Can there be a check box added that willautomatically add the fee's associated with Pay Direct Online to the invoice if i choose to pass them on. Once checked it should add a disclaimer to the invoice that a 2.2% + 0.25 cent transaction fee applies to all payments processed through this service. Then when thecustomer selects view invoice they should be presented with 2 options: firstly - print and pay (direct debit/cheque) the normal invoice amount secondly - a pay now button that has the service charges added, which should also clearly state they are MYOB charges. The pay now button would need toautomatically generate an updated or a standalone invoice for the transaction fee's "PayDirect Online"23KViews105likes42CommentsIncome details showing not tax ready in employees MyGov
Hi, I have matched all reports, run a Verification Report and finalised the Payroll for 2021-22 in MYOB. This was all done on Thursday. However, the employees are getting a message that their Income details for this employer are "not tax ready" when they go to MyGov. If I try to finalise the file again, I am asked whether I want to cancel the previous finalisation and notify the ATO. How long does it take the finalisation to be updated? Is this an ATO issue? Thanks.5.6KViews4likes11CommentsOnline Payments: Bitcoin payment option
I would like to see Bitcoin added as a payment option. Configurationoptions could include: upload your own QR code or input your public key to generate one automatically indicateexchangerate from date of invoice; and indicate if using Bitcoin, Litecoin or some other cryptocurrency There are of course several dilemmas with accepting cryptocurrencies, I guess one of the most obvious ones is a fluctuating exchange rate which could mean goods become under or over valued, and the anonymity of the transaction.So what does the community think? How would you imagine it implemented if at all? I would really like to offer customers the ability to pay using BTC but I certainly don't want customers feeling vulnerable. Maybe it's something that should be reserved for online payment gateways.4KViews10likes2CommentsEditing the amount of Owners funds introduced
Hi, I am incredibly new to anything accounting. I have blindly made my way through so far, and entered the wrong amount into the Owners Funds Introduced section. I want to edit this amount but it tells me that i cannot edit or delete it when it is linked to other transactions, so there is a big flow on effect. I need my numbers to be correct, and somehow need to change the amount that i entered. Is there another way to do this that i might be missing?Solvedsalary sacrifice included at Gross wages for W1 on BAS
Hi all, Not sure if already dealty with, but on the BAS at W1 Gross Wages - salary sacrifice amounts (after tax or RESC amounts) should not be included. First is this correct? Secondly on the Payroll Activity & payroll register reports by employee from AccountRight and MYOB Business Account right Plus - is the salary sacrifice amount deducted from the Gross wages amount? I dont believe it is. If this is the case which report can we use that lists the employees and details the correct gross wage (if salary sacrifice) is used? this also is required to reconcile for STP and for the amount report at W1 on the BAS. thank youSolved3.6KViews0likes4CommentsWhy can't I match employee pays in Bank transactions?
Hi Everyone If you've been upgraded to the newer MYOB Business platform and employee pays aren't appearing in the Bank transactions window the most common cause is the employee's Payment method is Electronic. We've added the ability to pay suppliers electronically in the newer platform, this means that the process for creating bank files has changed. If the employee's Payment method is Electronic, the net pay amount is allocated to the electronic clearing account instead of the bank account. You'll need to process the electronic payment transaction to move the amount from the electronic clearing account to the bank account. Before you can process the electronic payment transaction you'll need to do the one-time set up of electronic payments: Setting up electronic payments Once that's done you can make the electronic payment: Go to Banking>>Prepare electronic payments Enter the date and make sure the account selected in the Account field is the bank account Tick the applicable pay transactions Click on Download bank file Once that process has been completed you'll find you can match the electronic payment transaction with the bank feed transaction using the Match transaction option for the required bank transaction. How can I tell if pays have been allocated to the electronic clearing account? There's a few places you can check this - Go to Banking>>Prepare electronic payments, if they've been allocated to the electronic clearing account they'll be in this window Go to Banking>>Find transactions>>locate and open a pay transaction>>check the account selected in the Account field Go to Payroll>>Employees>>open the employee card>>Payment details tab>>Payment method What do I do if I have already paid the employee wages? If you have paid this employee through another means other than direct bank file i.e. cash or bank transfer, you'll still need to set up and make the electronic payment (as outlined above). This process generates a transaction in software to represent that electronic payment to ensure that your MYOB Business accounts match that of your bank transactions for reconciling. Please note: When selecting Download bank file a bank files is generated. Do not upload this file to your bank if you have already paid the employee. Doing so will pay the employee again if you upload that to your bank for processing. What if I don't want to pay my employees using a bank file? As the original transaction was processed electronically, you'll still need to complete that process for pays that have already been recorded. To prevent this situation from occurring in the future do complete the following process: Navigate to your employee's card -- Payroll>>Employees>>Open the employee's card Select the Payments details tab Update the Payment Method to Cash or Cheque If you are using this method, we also recommend reviewing your link account for cash or cheque payments. This is done in Accounting>>Manage linked accounts>>Payroll. You want to ensure that the bank account you will be using to reflect that payment is listed in this window as the Bank account for Cash payments or the Bank Account for Cheque payments (depending on the payment method selected for on the employee's card). Need further assistance? If you further help with this don't hesitate to start a new post and we'll be happy to assist.3.6KViews5likes0CommentsInvoices stuck 'loading'
I'm the Treasurer of an NFP that usesMYOB Business Lite for its bookkeeping. Today, our MYOB Business Lite account is getting stuck 'loading' whenever I attempt to open an invoice. Is there an issue with MYOB's server or the software? How do I ensure it is fixed pronto so that I can complete my tasks during the hours I have available for my volunteer work for the NFP?Solved3.5KViews17likes189CommentsInvoices: Quick print (not need to product PDF first)
After the upgrade on Essentials it has become quite a process just to print an invoice. Before the upgrade we had a print button on the create invoice page which was easy, now we need to "View PFD" then click on another link which takes us to an online invoice which then allows for printing. That is ridiculus. Then when you do print it, it has a "veiw your invoice online, click here to veiw on the printed version. This is clearly a problem that needs to be fixed.3.3KViews53likes8CommentsItems: Allow pricing up to 4 decimal places
As of August 2018, a manually-entered price on a sale or purchase can have 4 decimal places. When creating an item, although 4 decimal places are permitted in the price fields, when saved they are reduced to 2. This will assist in avoiding rounding errorswith GST-inclusive line totals, especially since prices cannot (yet?) be specified as GST-inclusive. "Allow item prices with 4 decimal places"3.3KViews4likes4CommentsProcessing Supplier Return on Closed Bill
I purchased something from a supplier, but had to return it because it was not correct. The Bill I created for the purchase is closed, and so I am trying to work out how to process the return. I followed these instructions:https://help.myob.com/wiki/display/myob/Processing+supplier+returns which in effect says to create a new bill on the same supplier with negative amounts, but when I go to save it, I get these errors: An unrecognised error occurred - PurchaseEvent_NotMatchLiabilityAccountForTrackingPayables An unrecognised error occurred - PurchaseEvent_NotLiabilityAccountWarning An unrecognised error occurred - CommonRules_DecimalMinValue So, not sure what's going wrong. Anyone able to help out? Thanks, MikeSolvedHECS/HELP debt versus Financial Supplement debt
On the TFN declaration form, in question 10, it asks: "Do you have a Higher Education Loan Program (HELP), VET Student Loan (VSL), Financial Supplement (FS), Student Start-up Loan (SSL) or Trade Support Loan (TSL) debt?" The options are "Yes" or "No". However, in MYOB, there are two separate tick boxes: one to tick if the employee has a HECS or HELP debt, and one if the employee has a Financial Supplement debt. Why is there this discrepancy? Also, on the TFN form it says that "Your payer will withhold additional amounts to cover any compulsory repayment that may be raised on your notice of assessment" if the employee ticks the box "Yes" at question 10. Does MYOB automatically calculate this amount? If so, where does it show on the employee's records in MYOB? If not calculated automatically, how does an employer set this up in MYOB?I want to switch back to the old MYOB
I was recently upgraded to the new MYOB and it should have had more testing before being rolled out to everyone. 1. When creating a quote it uses the next invoice number. 2. When the quote has been created invoices are no longer in order as you don't win all quotes. The old system had numbers starting with Q for quote and then when the button was pressed to create invoice from quote it would get the next available invoice number. 3. When you hit the button create invoice from quote it doesn't update the date to the current day and if you send it the invoice is overdue straight away. 4. To many unused colums. 5. Colum width too narrow and a lot of wasted space. 6. Support difficult to reach on the phone 7. Phone app doesn't always save quotes. 8. Computer have to have items from inventory. cant have random text like before. 9. Can't change the order of the line items in the quote if you want to rearrange some items. To be honest I am pretty disappointed in the new product. I want to go back to the old one.3.1KViews50likes11CommentsMYOB Team app - 'a problem occurred attempting to load MYOB team. please try again late
I have an employee who has been using the MYOB Team app without problem until last week. When the employee attempted to login the app returned the message'a problem occurred attempting to load MYOB team. please try again later'. The employee has deleted and reinstalled the app and is having the same issue. This employee is assigned to the correct location with the correct approving manager. There are a number of other employees assigned to the same location and approving manager that have no issues. I can see no way to fix this in Team. Any suggestions would be greatly appreciated.2.8KViews0likes17CommentsBills from Intray are not matching to default account Code.
When creating a Bill from the intray the system is correctly identifying the correct supplier and amounts but is not loading the default account code for the supplier. This is occuring on EVERY bill so not an issue that the bills are being scanned incorrectly. Includes scanned bills and PDF documents loaded directly. Work around is to load the account code manually which isn't ideal.2.7KViews7likes34CommentsUsing app.MYOB in the Browser Pros and Cons; Changing from PC to Mac
MYOB Partners - please help! We are a business that is trying to make two transitions: 1. moving from PC to MAC laptops; and 2. moving from PC software MYOB AccountRight online to the app.myob file accessed via browser. Essentially my questions are: - How will be able to access our backup files from the browser version using a MAC laptop? - Will we lose any funcationality by working on the app.myob file: payroll, banking, STP, PaySuper, Reporting, Forms? - How will we be able to download our data onto the MAC laptop at a later date and work offline? - Can our Accountant read our data if we change from PC software to MAC software after we change our laptops? Looking forward to getting some adviceSolved2.7KViews0likes4Comments