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bnimmo's avatar
bnimmo
Member
4 hours ago

Reinstating a MYOB file

Our client has cancelled their MYOB subscription back in December 2025 - their business was sold and they stopped trading a while before that. We have applied for a tax clearance certificate to liquidate the company and it has come to our attention that the STP finalisation was not done for the 2023 income year. How do we go about reinstating the MYOB file for the client please? 

1 Reply

  • Hi bnimmo​ 

     

    Being that far back, I don't think MYOB supports this even if your subscription is current. From memory, only current FY and one previous - I might be wrong.

     

    Either way, I suggest you get in touch with namich.com.au - their product STP Creator can be used to fix prior year things like this. And probably best to get them to step you through remotely.

     

    Regards

    Gavin

    gavinw222@gmail.com

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